Why are there lines or dots on my TV screen?

by Insignia Support on ‎08-22-2013 12:07 PM

Question

Why are there lines or dots on my TV screen?

Answer

If you have unexplained dots or lines on your screen, the best course of action is to power cycle the TV.

 

  1. Power off the TV using either the remote, or the buttons on the TV.
  2. Unplug the TV from the wall or surge protector.
  3. Wait approximately five minutes.
  4. Plug the TV back into its power source and turn it back on.
  5. If the problem persists please contact Insignia support at 877-467-4289 to pursue repair options.
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