Why does the TV menu keep popping up?

by Insignia Product Specialist on ‎08-22-2013 01:01 PM

Question

Why does the TV menu keep popping up?

Answer

The best course of action is to power cycle the device.

 

  1. To do this, power the TV off and then unplug it for 15 seconds, then plug the TV back in and power it on.
  2. If you continue to have issues, remove the batteries from the remote to ensure that it is not the source of the problem.
  3. If the menu continues to pop up while the batteries are out of the remote, please contact Insignia Support at 877-467-4289 from 7am-12am CST to discuss possible repair options.
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