Why does the volume go up by itself?

by Insignia Product Specialist on ‎08-22-2013 01:05 PM

Question

Why does the volume go up by itself?

Answer

If you are experiencing issues with the volume level changing without input, the first and often best step is to Power Cycle the remote.

 

  1. This can be done by opening the compartment on the back and removing the batteries.
  2. While they are out of the remote, turn it over and depress all of the buttons.
  3. Once you have done this, the batteries can be re-inserted and normal operation of the remote can resume.
  4. If you continue to have issues with unusual volume changes, please contact us at 877-467-4289 to discuss service options. We're here to answer your requests daily from 7 am-12 am CST.
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