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Newbie
radagast8
Posts: 2
Registered: ‎11-18-2010

Attempt to update firmware for NS-BRDVD4.

Consistently get Error 17000.  Have tried 4 times over two days.

Insignia Support
John-INSG
Posts: 4,702
Registered: ‎03-20-2009

Re: Attempt to update firmware for NS-BRDVD4.

Hello radagast8,

Welcome to Community@Insignia™!


More details about your efforts would be helpful:

  • Are you being informed by the player that there is a new update availble?
  • Are you attempting to install an update for another player (there is not currently an update available for this player on our website)?
  • Are you attempting to install by USB flash drive or CD/DVD?

The more information you can provide, the better we will be able to assist.


Regards,
John
Insignia™ Support

Newbie
radagast8
Posts: 2
Registered: ‎11-18-2010

Re: Attempt to update firmware for NS-BRDVD4.

The menu screen was telling me an update is availble.  Tried again yesterday with no luck.  Additonally, can't play any Netflix online.  Tried to use the player a few moments ago and it won't connect at all.  The power light flashes blue and nothing on the screen.  Checked the network and HDMI connection.

Insignia Product Specialist
Guille-INSG
Posts: 905
Registered: ‎09-15-2010

Re: Attempt to update firmware for NS-BRDVD4.

Hello radagast8,

If you are not able to connect to Netflix or update your player via network, then there seems to be something wrong with the connection. In this case, let me provide  some steps you can try:

 

1- Access the Settings menu and choose Reset Settings

2- Select Deactivate all connected applications

3- Restart your player

4- Restart your router (just unplug it from the wall for a minute and plug it back in)

 

6- Go to Settings, Network and submenu go to Wireless, there you will have 4 options:
7- Choose Network List,
 8- Select  your network
9- Insert the password using the “Virtual Keyboard”.
 
Finally check you have a valid IP address, if you are not getting one, repeat the steps but choose a different security type on your router.



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Thank you,
Guille
Insignia™ Support Team