Blu-ray and DVD Players/Recorders

[gyng]

We purchased the Wireless Blu-ray disc Player, NS-WBRDVD2 last night, hooked it up to the internet through our in-house wireless network, and were able towatch a movie from CinemaNow and play music through Pandora..  This morning I turned it back on and tried to bring Pandora up.  Our wireless connection was checked as active with an excellent signal.  When I try to select Pandora, we get a message box in the lower right cormer saying that our BD player does not seem to have a properly configured internet connection, and to select the red button to configure it properly,  When I do that and select wireless, it shows our wireless connection as selected and working.  (there is an asterisk after our wireless name).  When I select our wireless network it only gives me options to disconnect or delete. or cancel.  When I check our network settings, it shoiws interface as wireless, and shows our signal strength as excellent and the correc network name.  The link status shows Acquiring IP Address.   When I do Network test, it tries to connect to 0.0.0.0 and cannot establish connection.  Why does it show that we are connected, but we can't start Pandorea or NetFlix, or CinemaNow?  It worked last night.

[Guille-INSG]

Hello gyng,

Welcome to Community@Insignia™!

If you are having trouble getting a valid IP address, please do the following:

1- Reset the player back to factory defaults (you will find that option at the Settings menu)

2- Restart your router by unplugging it and after a minute plugging it back in to the power outlet

3- Restart your player and look for your wireless connection

4- Setup your connection and save the changer

After these steps you should be able to connect to your network and those settings shouldn't be lost

As an extra piece of information, there is a NEW firmware available you can check HERE!

If it was useful, and you liked it, Kudo it!

Thank you,
Guille
Insignia™ Support Team

[ekm1031]

I have the same problem, I tried what you said and still the same problem?

[Llevy20]

I am having the same network connection problem. I tried the four steps you suggested but I still get the error. Please advise

[John-INSG]

Hello Llevy20,

Welcome to Community@Insignia™!

Since you have posted in a year-old thread, would you please confirm your player model number! Also, have you upgraded your player to the latest firmware version?

Regards,
John
Insignia™ Support