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Newbie
mikedtsp
Posts: 1
Registered: 08-31-2010

DVD received with new drivers, etc.

Is anything on this DVD going to interfere with streaming of NetFlix moview?

Regular Contributor
JimBoCol
Posts: 50
Registered: 02-19-2010

Re: DVD received with new drivers, etc.

Not on mine.  All it did that I know of was install an option for CinemaNow, trust me,. you are better off leaving it alone.

 

Jim.

 

Insignia Support
John-INSG
Posts: 3,649
Registered: 03-20-2009

Re: DVD received with new drivers, etc.

Hello mikedtsp,

Welcome to Community@Insignia™!

In addition to the CinemaNow service, the update includes necessary updates to ensure playback of newly released Blu-ray disks.  We consider this to be a required update for the player.

Regards,
John
Insignia™ Support

Newbie
elveric
Posts: 2
Registered: 09-02-2010

Re: DVD received with new drivers, etc.

Apparently I installed the updates, but now Netflix, Pandora and CinemaNow just show "loading" and sit there. Shows I have a "good" wireless connection.

Visitor
intrepidpiscean
Posts: 3
Registered: 01-12-2010

Re: DVD received with new drivers, etc.

I attempted to install these new updates with CinemaNow, however I get a Failed installation code (2000), so looks like I'm happily stuck with netflix still (always have pristine picture with it)

Insignia Support
John-INSG
Posts: 3,649
Registered: 03-20-2009

Re: DVD received with new drivers, etc.

Hello intrepidpiscean,

Welcome to Community@Insignia™!

 

I have questions for you:

  • What model is your Blu-ray player?
  • Did you attempt to install from USB or CD/DVD?
Any additional details you can provide will be helpful for us in researching a resolution for you.  Also, we're glad you're pleased with Netflix!


Regards,
John
Insignia™ Support

 

Visitor
intrepidpiscean
Posts: 3
Registered: 01-12-2010

Re: DVD received with new drivers, etc.

It's NS-BRHTIB, and i attempted to install it with the disc i just received in the mail, it has the best buy logo on it and says Firmware Update Disc

Newbie
elveric
Posts: 2
Registered: 09-02-2010

Re: DVD received with new drivers, etc.

Solved my problem by changing the encryption on the wireless router.  Now I can get to the services.

Insignia Support
John-INSG
Posts: 3,649
Registered: 03-20-2009

Re: DVD received with new drivers, etc.

[ Edited ]

Hello again intrepidpiscean,

The firmware update disk that you received is intended for models NS-BRDVD3 and NS-WBRDVD only and will not work with your Blu-ray home theater system.  You received the mailing because you purchased one of the previously mentioned models.  A firmware update for NS-BRHTIB is currently undergoing testing and should be available for download soon.  Please visit the product page from time to time for more information.

Regards,
John
Insignia™ Support

Newbie
Vince
Posts: 1
Registered: 09-04-2010

Re: DVD received with new drivers, etc.

Do not load this disc. My player was working fine until Insignia mail me this disc. Now I can it for a multi colored wallpaper.