Blu-ray and DVD Players/Recorders

[Kupoppo]

I recently purchased a ns-brdvd3, and it will display the Insignia logo just fine, but after that the TV completely stops getting any input from the player. It's still powered on and responds to the remote control just fine, but nada as far as output. I've tried doing a usb update to the firmware, but all I can see is the lcd on the front of the unit displaying Welcome, Updating, then 0s and nothing else.

[John-INSG]

Hello Kupoppo,

Welcome to Community@Insignia™!

Try power-cycling the player by turning it off and unplugging it for several minutes. Let us know your result!

Regards,
John
Insignia™ Support

[Kupoppo]

Thank you for your welcome. Powercycling the unit did not resolve the problem. I even left it unplugged overnight to no avail. Any ideas?

[Zac-INSG]

Hello Kupoppo,

I would suggest taking the player, along with the receipt, to the place of purchase to obtain service. The NS-BRDVD3 has a 1 year warranty from the date of purchase.