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Visitor
ashton2091
Posts: 1
Registered: 09-23-2010

NS-BRHTIB BluRay, Volume reads out random

I just got the NS-BRHTIB BluRay home theater setup. When I turn the volume knob, the volume goes up. If I turn it REALLY slow it will go down. Even then it will go back up. For instance, while i'm slowly turning it down, it may get to "9" and then start to go up again. If I turn it at a normal speed, it goes up no matter what. Anyone else experience this?

Insignia Product Specialist
Guille-INSG
Posts: 905
Registered: 09-15-2010

Re: NS-BRHTIB BluRay, Volume reads out random

Hello ashton2091,

Welcome to Community@Insignia™!

First, let me apologize for this inconvenience, but I would think the volume knob is defective. In this case, you will need to take the player back to the store so you can exchange it.


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Thank you,
Guille
Insignia™ Support Team