10-21-2009 08:13 AM
I have done everything I can think of to get this thing connected. Did the firmware update. Went through the steps to get to wireless connection. Correct wireless network comes up and asks for the password. I enter the password and it say that the connection failed. I have U-verse internet service. Do I need to do something with the security software? Lost and frustrated. I've had no problems before. I've connected a wii, two iphones, an XBOX360, etc. to the network and have had no difficulties. Any ideas?
Solved! Go to Solution.
10-21-2009 04:48 PM
10-21-2009 05:43 PM
I have the exact same problem too. I called the 1-800 number, and they dont seem to know the problem. They told me to return it to the store, and have them test out the wifi. I took it back and they said they couldnt test it out, and just exchanged it thinking it was a bad a unit. When i got home, same problem.
Hello Insignia what is the problem here, obviously many people are having it
10-21-2009 06:43 PM
10-21-2009 07:02 PM
I'm having the exact same problem. If you check out AVSForum: http://www.avsforum.com/avs-vb/showthread.php?t=1182110&page=2, everyone seems to be in the same boat.
I went through entering the name and password, I get a "connected" at the top right of the screen. When I try and access Netflix (I have downloaded the firmware) it says I have no connection. I try and go to test connection and I get "obtaining ip address" and it just stays like that. Went in and entered everything manually, ip, mac, mask, etc and tried it dynamically as well.
Insignia... Did you really not test this at all? I can say this will probably lead me to never take a second look at any one of your products...ever.
The guy in India on the phone had absolutely no clue what I was talking about. After putting me on hold for 10 minutes, he came back saying that I should return it to the store to check the wifi connection.
10-21-2009 08:01 PM
10-21-2009 08:26 PM
10-21-2009 09:27 PM