10-27-2009 09:09 AM
I am noticing a trend of people having a problem connecting with the Verizon FIOS Router. Have you tried contacting Verizon support to help get the device setup. I believe the problem is on their end.
10-27-2009 09:29 AM
What do you think is wrong with the Verizon FiOS router? I think it's setup fine since it works well with my laptop. Since so many people use the Verizon FiOS router, I think it would make sense for Insignia to test the NS-WBRDVD with this router and make sure it works (with encryption enabled).
10-27-2009 09:53 AM
We are in the process of trying to establish a relationship where we can get a router to test or supply a Blu-Ray to them for testing. As of right now, we do not have Verizon FIOS service in the local area so we are unable to get a Router and test it. I can tell you we submitted our Blu-Ray to the Wi-Fi association and had it certified. The certification for those who do not know is where the product is tested against a variety of other certified products to make sure they work. I do not know if the Verizon Router has been certified.
Part of the problem may have to do with range. The Verizon FIOS Router is a 802.11G product with a single antenna and therefore limited in range. The new 802.11N products have both better range and throughput. The NS-WBRDVD is an 802.11N product but because of the metal enclosure has a small external antenna. Many laptops have two antennas that run the length and width of the display giving them much better sensitivity.
When you do a wireless network list do you see your Router?
10-27-2009 10:03 AM
The NS-WBRDVD is reporting a Good connection so I don't think it's a range issue. Also, it gets the IP address fine if I disable encryption which again would argue against a range issue.
I do see the router on the wireless network list (on the NS-WBRDVD) and I get a good connection to the router but it fails to get an IP address.
10-27-2009 10:21 AM
10-27-2009 11:02 AM
The problem may be due to DHCP issues with the router but I'd still like to get it to work with the blu-ray player with encryption. The router is able to provide an IP address to the blu-ray player when I disable encryption. This means that there are still IP addresses available from the router (it is assigning an IP address to the blu-ray player when I disable encryption). When I say disable encryption I mean no WEP, no WPA, no WPA2, just an open connection. Yes, I have tried WPA2 (personal) and it also fails to get an IP address. It would be difficult to move the router and blu-ray player closer together unless I move the tv. In any case, I don't think that's the problem since it's getting a good connection. I have triple-checked my WEP key. If I don't give a correct key it won't connect to the router at all (so that's not the problem). I will work with Roger tonight to see if I can get this to work. I'd be curious to know if anyone has gotten this to work with a Verizon FiOS router.
10-27-2009 11:05 AM
10-27-2009 04:12 PM