Blu-ray and DVD Players/Recorders

[reptyle7]

This morning when trying to connect to Netflix I'm getting an error message that there is no internet connection... I do have an internet connection. I am able to use the Pandora and YouTube apps with out issue... Anyone else having this problem?

[staks001]

I have the same problem and it started at about the exact same time. Still haven't found a solution yet. If you find one, please post it. Thanks.

[staks001]

I fixed it!

Goto settigs>system>load default

Then go to netflix on your computer and put in the new code to register the device.

[cobradom]

My blu ray player won't connect to netflix. It says it's online and when I do a connection test it says I'm connected, however when I go to open up netflix it says I'm not connected to the internet. I am able to access youtube too, just not netflix. 

[cobradom]

it's the Insignia NS-WBRDVD3 firmware version 013 thanks

[HunterRex]

Thanks, staks001.  I was having the same problem with Netflix and your solution worked! 

[rsangeloxdvd2]

Sorry I made the decision to purchase a insignia DVD player I did the update for DVD as instructed by the unit and it was down hill from there . Everything works fine ,but netflix and that's the only app I was using it for other than the blu ray movies of course. The cinema now app works fine , I guess they made sure of that! I went round and round with tech support and the end result was take it back to bestbuy. I don't need to tell you what that experience was like. Bottom line YOU GET WHAT YOU PAY FOR . My advice to you is to spend a little more and you can be enjoying your time watching a movie and not on this support line .......... This might make you laugh , in my wallet I have two bestbuy gift cards and rewards as well as a bestbuy credit card.  Jokes on me     

[rsangeloxdvd2]

I have the same problem. Don't waste your time trying to solve this problem on your own. The end result will be (give us$30.00 and we will see what we can do). This is where I am on this same issue, and this was bestbuy's answer. I tried everything from uploading the firmware again to using a Ethernet connection instead of wireless ,I think others on this page have it right, how to beat the competition is to eliminate them .At our expense.

[Rainer]

That fix works great - for about 24 hrs - then you have to go through thid process AGAIN!

I'm about to ditch INSIGNIA.

[Lennon]

Since loading the Firmware version 013, I am unable to connect to the internet. It first started as Netflix not being able to connect to the internet. I tried Pandora and it worked fine. I performed a connection test, and it failed.

Once I received that error, I went to the network options and re-entered all my network information. Now the device  will not connect to the internet, giving an error message of network error.

I had no issues on fireware version 011. These problems started directly after loading firmware version 013.

Anyone know if it is pssible to do a rollback?