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Visitor
Metagg
Posts: 3
Registered: 12-29-2011

Netflix Code Resets on Power Off

I'm enjoying the ns-wbrdvd3, however, everytime I turn the unit off, Netflix won't connect when I turn the unit back on.  I have to remove the Netflix info and reactivate Netflix each time I turn the unit on.

Also, Youtube freezes up, meaning while watching longer youtube clips, the video freezes and the Unit will not respond to the remote.  Nothing changes after waiting several minutes.  I have to turn the unit off manually and turn it back on to get it to work again.

Are these normal issues, or should I exchange the ns-wbrdvd3 at Best Buy?

Visitor
Metagg
Posts: 3
Registered: 12-29-2011

Re: Netflix Code Resets on Power Off

Hello?  Anybody home?

Insignia Product Specialist
Zac-INSG
Posts: 1,299
Registered: 03-22-2011

Re: Netflix Code Resets on Power Off

Hello Metagg,

 

Could you please run a speed test to determine your internet connection speed?

Regards,
Zac
Insignia™ Support
Visitor
Metagg
Posts: 3
Registered: 12-29-2011

Re: Netflix Code Resets on Power Off

12.08 Mbps

Netflix plays great.  Youtube plays great until after a few minutes it locks up the blu ray player.  The remote is unresponsive at that point.

Visitor
FlatPepsi
Posts: 6
Registered: 12-19-2011

Re: Netflix Code Resets on Power Off

As for the NetFlix issue, see the thread "NS-WBRDVD3 - No Internet Connection - Netflix".

 

As for YouTube, haven't see that, but I don't do YouTube on my player.

 

In short, I recommend you return it.

 

Insignia Product Specialist
Zac-INSG
Posts: 1,299
Registered: 03-22-2011

Re: Netflix Code Resets on Power Off

Hello Metagg,

 

Sorry for the delay in my replying back to this thread, are you still experiencing the same issues?

Regards,
Zac
Insignia™ Support