Blu-ray and DVD Players/Recorders

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PG37
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PG37
Posts: 2
Registered: 05-15-2009

Stay away from Insignia

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05-15-2009 05:22 PM

I have a $200 paper weight now. My player purchased at Chritmas is useless now because there is no firmware update. It will not play any of the new Blu ray movies being released.

 

By Sony or Phillips.

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Insignia Support
Insignia Support
John-INSG
Posts: 3,379
Registered: 03-20-2009

Re: Stay away from Insignia

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05-19-2009 02:30 PM

Hello PG37,

 

I've addressed the firmware issue in this thread.  If there's anything else we can do to assist, please let us know.

 

Sincerely,
John
Insignia™ Support

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gawami
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gawami
Posts: 2
Registered: 05-19-2009

Re: Stay away from Insignia

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05-19-2009 09:03 PM

Don't despair, I just called them at 877-467-4289 and they say they are sending out a CD with the firmware update.  It will take 5-10 work days to get here but then I'll have mine working again.

 

Good Luck from NC

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Insignia Support
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John-INSG
Posts: 3,379
Registered: 03-20-2009

Re: Stay away from Insignia

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05-21-2009 12:04 PM

Hello again PG37,

 

The firmware update is now available for download here with complete instructions for installation.

Regards,
John
Insignia™ Support 

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