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Visitor
nathanbrand
Posts: 4
Registered: ‎01-04-2010
Accepted Solution

Streaming Netflix Audio Echo Problem On Insignia WBRDVD

I have the WBRDVD and have experienced echo problems. The echo only occurs during the dialogue of the movie and only when I'm watching movies streamed from Netflix. Blu-ray and standard DVDs sound fine.

I have a surround-sound DD and DTS decoding Yamaha receiver that is about 10 years old (read no HDMI). I have the WBRDVD attached to the receiver via an optical cable. While watching Netflix streaming the only surround setting that is tolerable on my system is "ES." That still sounds better than non-surround, but I would like the option of using some of my other surround settings. I have the Blu-ray audio setting on "Bitstream Mixed," although I experimented a bit with the different settings to see what would produce the best result, and never could remove the echo.

Is anyone else experiencing echo problems? I'm wondering if this is a problem with Insignia devices and Netflix streaming, or do other Blu-ray players from other vendors (Sony, LG, etc...)  using legacy-era surround receivers experiencing similar problems? I'm considering returning the WBRDVD, if this is a problem unique to Insignia.
Regular Contributor
mdavej
Posts: 292
Registered: ‎10-27-2009

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

Can you go into a bit more detail? I have pretty much the same setup as you (optical to ancient receiver, HDMI to tv) and never had a problem on my insignia or any other brand (sony, panasonic, toshiba, and samsung at least). Are you leaving both the tv and receiver speakers on at the same time? If so, you should turn off the tv sound. I can definitely see how there could be a delay between PCM downmix over HDMI and bitstream from optical, even some lag in what your receiver decodes. So you need to stick with one sound output at a time.

 

If on the other hand, you're getting a lag between the center channel and the other front channels, then some thing weird is going on in your receiver.

 

Also realize that netflix is only 2 channel, not 5.1. So any echo effect is probably being artifically produced by your receiver. 

Regular Contributor
XPDosher
Posts: 162
Registered: ‎10-26-2009

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

Ditto here - I have pretty much the same setup and no echo issues with Netflix.
Insignia Product Specialist
Gonzalo-INSG
Posts: 1,365
Registered: ‎04-07-2009

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

Hello nathanbrand,

Welcome to Community@Inisgnia™!

Actually what mdavej states is very accurate. My advise will be to check on the receiver and setup the delay between speakers when using only 2 channels if you get the echo from your receiver. You may want to try only with the TV sound, see if when hearing with only 2 speakers the echo occurs.


Thank you,
Gonza
Insignia™ Support Team

Visitor
nathanbrand
Posts: 4
Registered: ‎01-04-2010

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

"netflix is only 2 channel, not 5.1. So any echo effect is probably being artificially produced by your receiver."

 

Thanks mdavaj. You hit the nail on the head.

 

Previously I used to watch Netflix streaming movies through my laptop connected to s-video on my TV. When I installed the WBRDVD and connected the optical output to my Yamaha RX-V800 SS receiver, it auto-detected a digital surround sound stream coming from the Insignia (not exactly sure why), and gave the appearance that Dolby Digital and DTS were available for Netflix streaming with a choice of several surround modes in each. That gave me the impression that Netflix was now streaming in digital surround. I figured they must have upgraded their service at some point. (Something that I never would have noticed using my laptop.)

 

The sound was always fine with the digital effects switched off. Apparently, my receiver is reproducing some sort of simulated surround sound with varying degrees of success, although mostly failing in this regard. However, a couple of the surround modes do sound decent, and are a much better option than when I used my laptop (which only has a stereo output). Now that I realize that Netflix is still only streaming in stereo, I will just have to set my sights lower for audio, until they one day upgrade to 5.1.

Newbie
F1USGP
Posts: 1
Registered: ‎01-12-2010

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

I have the same problem but it happens with BD movies and DVDs and it happens when I just have the audio coming through the TV.  That's why I have logged on here. 
Visitor
nathanbrand
Posts: 4
Registered: ‎01-04-2010

Re: Streaming Netflix Audio Echo Problem On Insignia WBRDVD

F1USGP - Not sure what is going on there. The only thing I can think of is that possibly the audio on your TV is set to some sort of simulated surround sound. When I used to stream to my TV via my laptop, I noticed some echo and generally muddled sound. I went to my TV's audio settings and turned off "AI Sound, BBE, and Surround." Your TV may, or may not, have these settings. But, turn off any type of audio effect that is available. Also, see if you can select the type of audio coming in from the HDMI cable. My TV has three settings -- "Auto, Digital Input Only, Analog Input Only." I have it set to Auto and that works fine, but experiment with these settings to see if anything sounds better. If none of this helps, the only other suggestion I have is to try another HDMI cable. That's a long shot, but you never know.