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Newbie
Palermoc
Posts: 1
Registered: 01-06-2012

Unit Freezes when Movie is stopped or fast forwarded

The unit freezes up when I am playing a netflix and movie (plays just fine before this happens), then I try to stop it to go away from the unit or if i fast forward.  It doesn't lock during fast forward ... just at the point when i'm trying to resume play.  help!

Insignia Support
John-INSG
Posts: 3,661
Registered: 03-20-2009

Re: Unit Freezes when Movie is stopped or fast forwarded

Hello Palermoc,

Welcome to Community@Insignia™!

We'll be happy to look into your question if you'll please reply with your Blu-ray player model number! Also, is this a new issue? Has the problem persisted since your post on Friday?

Regards,
John
Insignia™ Support