Reply
Newbie
mlacy123
Posts: 2
Registered: 01-30-2010

ns-2brdvd

I recently got a Insignia ns-2brdvd and installed the firmware upgrade. The upgrade actually made my player worse, and now all i can use it for is CD's. So i bought an expensive CD player that should be able to play movies, but it doesn't. Insignia just told me to call Best Buy, wow aren't you guys a lot of help?

 

Does anyone have any ideas on what i can do, or am I screwed?

Insignia Support
John-INSG
Posts: 3,661
Registered: 03-20-2009

Re: ns-2brdvd

Hello mlacy123,

Welcome to Community@Insignia™!

I would recommend restoring the unit to factory defaults, then reinstalling the firmware update.  If the problem persists afterward, I suggest carrying the unit in to the place of purchase to pursue service options.

Regards,
John
Insignia™ Support