08-26-2016 02:34 PM
09-03-2016 04:23 PM
Hello there Biddily,
Welcome to Community@ Insignia™!
I am sorry to hear about the misbehaving that your digital photo frame is currently experiencing. I would like to remind you
about the one-year limited warranty from the manufacturer provided with this product that you can surely take advantage of by
approaching the Geek Squad counter in any Best Buy store. The Geek squad representatives will let you know if the photo frame
applies for warranty fulfillment and off course, they will help you reach a proper resolution for this matter.