08-20-2009 08:42 AM
08-27-2009 01:22 PM
Hello jenni1920cookie,
Welcome to Community@Insignia™!
Our recommended software for playing and editing video can be found here under the Support tab. Product drivers can also be found here that should resolve the no picture playback issue.
Regards,
John
Insignia™ Support
Installation & Support By:
Geek Squad