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Newbie
neophyte26
Posts: 1
Registered: 06-17-2009

NS-DCC5HB09 digital camcorder shutdown

This was given to me, and now I know why. I've had it about a month, and at first it seemed O.K. But now it won't stay on more than a minute. I open the LCD panel, it turns on, shows that the battery is fully charged, and then, after 40 or 50 seconds the battery indicator suddenly jumps to 1/3 charged and turns red, it beeps 3 times and shuts off. If I close it upwait a minute or two, then open it up, we start all over again with the same sequence, the battery showing fully charged to start out with. I've tried 3 different batteries, charging them both in the camera and in a separate charger. They all behave the same. Has anybody experienced this? Know what the problem is? Is there a fix?        And by the way, what does the little red/green light indicate? The one to the left of the movie/shutter button? It doesn't mention it in the user guide.              Thanks
Insignia Support
Insignia-Admin
Posts: 586
Registered: 02-25-2009

Re: NS-DCC5HB09 digital camcorder shutdown

Hello neophyte26,

 

We apologize for the long delay in response.   Since you tried several batteries, the camcorder is most likely in need of service. 

The indicator light you meniton flashes red when charging, then goes off once the battery is fully charged.  When the camera is on the light stays solid green.  The switch on the side allows you to select the scene mode (portrait, landscape or macro).

Newbie
jbainto
Posts: 1
Registered: 07-22-2010

Re: NS-DCC5HB09 digital camcorder shutdown

I'm still confused. When I press movie button the light changes from green to red (rec). Does that mean when the light is red the camera is recording or is it recording when the light is green?

My camera also shut down the first day I had it. Was able to take 40 pictures and 5 minutes total of video (10 sec-15 each as I couldn't tell if I was recording a video or not). Will attempt to buy new battery. :smileysad:

Insignia Product Specialist
Gonzalo-INSG
Posts: 1,365
Registered: 04-07-2009

Re: NS-DCC5HB09 digital camcorder shutdown

Hello jbainto,

The Front LED will have the following codes:

 

GREEN (STEADY) - when turning on
RED - PC connection

 

Regarding the battery life, seems short to me (but keep in mind that when the camera is on, although not recording, it will be consuming the battery). For what you say, seems this is a used item, and perhaps the camera's battery was depleted so fast due to previous owner misuse (not letting the battery fully charge or not completing a cycle every once in a while).  If you are looking to replace the battery, the part number is 084-07042L-019A and it is available thorough our parts dept (1-888-237-8289).

 

 

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Thank you,
Gonza
Insignia™ Support Team