Reply
Newbie
Posts: 1
Registered: ‎12-03-2015

Photos in Frame Look Distorted

I just purchased my wife the Insignia 10-inch digital picture frame. When we inserted her memory card, all the pictures looked very distorted - almost like watercolored. No resolution, bad display. I tried everything with the contrast settings and have been unable to fix it. These pictures are saved at high resolution and look great on any other frame or computer. Am I missing something?

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Photos in Frame Look Distorted

Hello RJenners,

Welcome to Community@ Insignia™!

Can you provide the model number for the picture frame? It will start with NS-

 

I would be happy to look into this distortion issue. Also do you know when and where this was purchased?

Regards,
Ryan
Insignia™ Support