Cameras, Camcorders & Photo Frames

[leighann]

This is my first post here. I tried searching to see if anyone else has asked the same thing. I didn't see anything, so if this is a duplicate, I apologize and please point me to the answer. If not, can someone help me?

Using drag and drop I loaded two photos on the photo frame just fine but now I get a message that says "Unable to read from source file or disk". I did delete the factory photos and I don't think the others are too big. They are exactly like they were when I downloaded them off the camera. I'm also not getting anything that says "memory full". I tried turning it off and back on and that didn't do anything. Can anyone help?

[leighann]

That should be NS. I hit the wrong key. OK, it appears the photos are too big and need to be resized. I figured out how to do that in Corel Paint Shop. What's an optimum size for quality and getting somehwere near the 35 photos the box said this would hold?

[Justin-INSG]

Hello leighann,

Welcome to Community@Insignia™!

Make sure that your picures are in .JPEG format when saved. 

Regards,
Justin
Insignia™ Support

[leighann]

Thanks so much for replying. It turns out they were too big after all. I shrunk them to about 25% and that worked. But what really worked was that my husband looked at the directions, saw  you can put in external memory and set me up with a 1-gig card. That really solved my problem!

[Justin-INSG]

Hello again leighann,

It's my pleasure.  Thank you for the update and I'm glad that you and your husband were able to figure it out to your liking.

Regards,
Justin
Insignia™ Support

[AJ]

The sample images loaded on the frame when received were 320X240 pixels  at 300 dpi

[leighann · Accepted solution]

Oh, that's very helpful. Thanks! I wish the instructions had a bit more helpful information like that.