05-30-2009 01:01 PM
06-15-2009 02:10 PM
Hello Mrbga,
Welcome to the forums!
I apologize for the long delay in getting an answer for you. In short, the SIM card may or may not work in a different unit. Here's why: the SIM cards are tied to the IMEI (International Mobile Equipment Identity) or modem ID of the device. There were two series of modems used in the production of the CNV10 and your SIM card will only be compatible with one of them. There is no way to identify which modem is in any given unit without disassembling it. To my understanding, there is not a way other than this to transfer the included year of connectivity service.
I'm truly sorry that I couldn't give you a firmer response, but this comes directly from our technical team.
Sincerely,
John
Insignia™ Support
Installation & Support By:
Geek Squad