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Newbie
Posts: 2
Registered: ‎02-27-2016

Insignia mifi 15w vehicle charger

After using the charger 3 times it no longer works when I plug it into my car outlet. Normally, a blue light turns on for the usb port. Can somebody please tell me hiw to reset it so that I can charge my phone again. Thank you.
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Insignia mifi 15w vehicle charger

Hello Dzacze,

Welcome to Community@ Insignia™!

If it is just a car charger, there is not going to be a reset on it. Can you try it in a different outlet to see if it lights up then?

 

Do you know when and where you purchased the charger? Do you still have the receipt?

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 2
Registered: ‎02-27-2016

Re: Insignia mifi 15w vehicle charger

Yes I purchased it from best buy. It was a little over a month ago. I have the receipt but I no longer have the original packaging. Therefore, am unable to return it. I threw out the packaging Assuming that investing $40+ into a car charger would not break in less then a month. Any advice would be greatly appreciated. Thank you.
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Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Insignia mifi 15w vehicle charger

Hello Dzacze,

Thank you for responding!

Since you have the receipt, and based on the purchase date being roughly a month ago, I would recommend taking the product into Best Buy with the receipt, to the Geek Squad counter for warranty evaluation. 

Regards,
Ryan
Insignia™ Support