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10.1" Insignia Flex Tablet (NS-14T004) FAQ (13-0922)

[ Edited ]

Setup

Question 1: How do I set up my tablet for the first time?

 

Android

Question 2: What is Android Jelly Bean?

Question 3: How are Android and Apple platforms different?

 

Wi-Fi & Bluetooth

Question 4: How do I connect to the Internet?

Question 5: What should I do if cannot connect to a Wi-Fi network?

Question 6: How do I connect to a Bluetooth device?

Question 7: What should I do if I cannot connect a Bluetooth device to my tablet?

Question 8: Can the tablet pair to multiple devices at the same time?

Question 9: What is the tablet’s Bluetooth range?

 

Apps

Question 10: Are Google and Apple Apps compatible?

Question 11: How do I download an App?

Question 12: How do I uninstall an App?

Question 13: Can I open Microsoft Office files or PDFs?

 

Multimedia

Question 14: Will Apple media work on the Flex Tablet?

Question 15: How do I use the camera or camcorder?

Question 16: How do I exit the Camera or Camcorder App?

Question 17: How do I view the photos I have taken?

Question 18: How do I watch the videos I have taken?

Question 19: How do I take pictures of other people?

Question 20: What is Miracast?

Question 21: What should I do if I cannot get Miracast to work?

 

Additional Usage

Question 22: How do I set up my e-mail?

Question 23: What e-mail formats are supported?

Question 24: How do I check for software updates?

Question 25: Why do I need to update firmware?

Question 26: What should I do if my tablet will not turn on?

Question 27: What should I do if the screen froze on my tablet?

Question 28: How do I reset my tablet to factory default?

 

General

Question 29: Where can I get more information about my tablet?

Question 30: Where can I find more information about my warranty?

Question 31: Why is my tablet not displaying the correct memory size?

 

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Question 1: How do I set up my tablet for the first time?

  1. Press and hold the power button to turn on your tablet. The Android Welcome screen opens.

 1_welcome.jpg

 

  1. Follow the on-screen instructions to select your language, connect to the Internet, set the date and time, and sign in to your Google account.
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Question 2: What is Android Jelly Bean?

  • Android Jelly Bean is an Android platform which has faster displays, more usable notifications, and better keyboard precision than its predecessors. Android is known for easy multitasking, rich notifications, customizable home screens, and deep interactivity.
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Question 3: How are Android and Apple platforms different?

[ Edited ]
  • The Android and Apple platforms are available on both tablets and smartphones. Each platform may work a little differently based on the device it is on. The table below shows a few of the many differences.
 

Android Jelly Bean

Apple iOS 6

Apps

800,000+ Apps

800,000+ Apps

Browser Sync

Google Chrome

Safari

File Sharing Software

Android Beam

Shared Photo Stream

Maps

Google Maps

Apple Maps

Video Chat

Google+ Hangout

FaceTime

Voice Commands

Google Now

Siri

 
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Question 4: How do I connect to the Internet?

  1. Touch the Applications icon. The Applications menu opens.
  2. Touch the Settings App. The Settings menu opens.
  3. 2_wifi.jpg 

     

  4. Touch Wi-Fi to turn it on.
  5. 3_wifi.jpg 

     

  6. Select the Wi-Fi network you would like to connect to. If you are prompted to enter a password, touch the keys on the on-screen keyboard to enter the password, then touch Done.
  7. 4_wifi.jpg 

     

  8. Touch Connect. A wireless connection icon appears in the lower right-corner of the screen when the connection is successful.

5_wifi.jpg 

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Question 5: What should I do if cannot connect to a Wi-Fi network?

[ Edited ]
  • Make sure that your tablet is in the Wi-Fi network’s range.
  • Make sure that you have correctly entered the Wi-Fi network password.
  • Turn your tablet off, then back on.
  • Move your tablet closer to your router while connecting to the Wi-Fi network to make sure that you are within range.
  • Disconnect your router from power, then reconnect it.
  • Make sure that your Wi-Fi router is working correctly. See the documentation that came with your router for more information.
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Question 6: How do I connect to a Bluetooth device?

  1. Touch the Applications icon. The Applications menu opens.
  2. Touch the Settings App. The Settings menu opens.
  3. Touch Bluetooth to turn it on.
    6_Bluetooth.jpg
  1. Touch NS-14T004 on the right to make it visible to all nearby Bluetooth devices. (To hide your tablet from other Bluetooth devices, touch it again.)
    7_Bluetooth.jpg
  1. Put the Bluetooth device that you want to connect to in pairing mode. See the instructions that came with your Bluetooth device for more information.
  2. Touch your Bluetooth device in the list to pair it to your tablet.
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Question 7: What should I do if I cannot connect a Bluetooth device to my tablet?

[ Edited ]
  • Make sure that your Bluetooth device is turned on and in discovery mode.
  • Turn your tablet’s Bluetooth off, then back on to refresh the list of available Bluetooth devices.
  • Your tablet or Bluetooth device battery may be low. Make sure that your tablet and Bluetooth device are fully charged.
  • You may be outside the Bluetooth range. The maximum distance is 33 feet (10 meters). However, this distance may be reduced if the wireless signal has to pass through walls or other obstructions.
  • Make sure that you have installed the latest firmware updates. See Question 24 for more information.
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Question 8: Can the tablet pair to multiple devices at the same time?

  • Yes. Your tablet can be paired to multiple Bluetooth devices at the same time.
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Question 9: What is the tablet’s Bluetooth range?

  • The maximum distance is 33 feet (10 meters). However, this distance may be reduced if the wireless signal has to pass through walls or other obstructions.