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Moderator
Posts: 1,093
Registered: ‎02-03-2009

Question 30: How do I reset my tablet to factory default?

[ Edited ]

CAUTION: Resetting the tablet deletes all data, downloaded Applications, and e-mail accounts.

 

  1. Connect your tablet to a power outlet.
  2. Touch the Home icon, then touch the Settings app. The Settings menu opens.
  3. Drag the screen up, then touch Backup & reset. The Backup & reset menu opens.
    Q30-Reset_Step-3.jpg
  4. Touch Factory data reset. The Factory data reset window opens.
    Q30-Reset_Step-4.jpg
  5. Touch Reset tablet. The Reset tablet window opens.
    Q30-Reset_Step-5.jpg
  6. Touch Erase everything. The tablet shuts down, then restarts. The tablet is reset to factory defaults.
    Note: After you reset your tablet to the default settings you will have to go through the initial setup again. For more information, see Question 1.
    Q30-Reset_Step-6.jpg

 

Moderator
Posts: 1,093
Registered: ‎02-03-2009

Question 31: Where can I get more information about my tablet?

[ Edited ]
Moderator
Posts: 1,093
Registered: ‎02-03-2009

Question 32: Where can I find more information about my warranty?

Moderator
Posts: 1,093
Registered: ‎02-03-2009

Question 33: Why is my tablet not displaying the correct memory size?

  • All NS-14T002 8” tablets contain 8 GB of memory. However, due to the way the current operating system is reporting memory, your tablet may not list the full 8 GB. This issue will be fixed in a future software release.
  • Your tablet will function normally and all 8 GB of your tablet’s memory is usable (except what is taken up by software loaded on it).