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Registered: ‎02-03-2009

9.7" Insignia Flex Tablet (NS-13T001) FAQ (13-0920)

[ Edited ]

Setup

Question 1: How do I set up my tablet for the first time?

 

Android

Question 2: What is Android Ice Cream Sandwich?

Question 3: What is Android Jelly Bean?

Question 4: How are Android and Apple platforms different?

 

Wi-Fi & Bluetooth

Question 5: How do I connect to the Internet?

Question 6: What should I do if I still have trouble connecting to Wi-Fi?

Question 7: How do I connect to a Bluetooth device?

 

Apps

Question 8: Are Google and Apple Apps compatible?

Question 9: How do I download an App?

Question 10: How do I uninstall an App?

 

Multimedia

Question 11: Will Apple media work on the Flex Tablet?

Question 12: How do I use the camera/camcorder?

Question 13: How do I view photos I have taken?

Question 14: How do I take pictures of other people?

 

Additional Usage

Question 15: How do I set up my e-mail?

Question 16: What e-mail formats are supported?

Question 17: How do I check for software updates?

Question 18: How do I reset my tablet to factory default?

Question 19: How do I access the user guide?

 

Troubleshooting

Question 20: I can’t get Wi-Fi working

Question 21: I can’t get Bluetooth to work

Question 22: I can’t get my e-mail set up

Question 23: I can’t find photos I have taken

Question 24: When I get into the Camera/Camcorder App, I can’t get out

Question 25: My tablet won’t turn on

Question 26: The screen froze on my tablet

Question 27: Can I open Microsoft Office files and/or PDFs?

Question 28: Why do I need to update firmware?

 

General Questions

Question 29: Can I get more information about my tablet?

Question 30: Where can I find more information about my warranty?

 

Moderator
FAQ-INSG
Posts: 618
Registered: ‎02-03-2009

Question 1: How do I set up my tablet for the first time?

  1. Press and hold the power button to turn on your tablet. The Android Welcome screen opens. 1.jpg
  2. Follow the on-screen instructions to select your language, connect to the Internet, set the date and time, and sign in to your Google account.
Moderator
FAQ-INSG
Posts: 618
Registered: ‎02-03-2009

Question 2: What is Android Ice Cream Sandwich?

  • Android Ice Cream Sandwich 4.0 is the latest Android platform.
Moderator
FAQ-INSG
Posts: 618
Registered: ‎02-03-2009

Question 3: What is Android Jelly Bean?

  • Android Jelly Bean is the next Android platform.
  • Contact support for more information about its availability.
Moderator
FAQ-INSG
Posts: 618
Registered: ‎02-03-2009

Question 4: How are Android and Apple platforms different?

  • The Android and Apple platforms are available on both tablets and smartphones. Each platform may work a little differently based on the device it’s on. The table below shows a few of the many differences.

 

 

Android ICS 4.0

Apple iOS 6

Apps

450,000 Apps

650,000 Apps

Maps

Google Maps

Apple Maps

Browser Sync

Chrome (beta)

Safari

Voice Commands

Android’s Voice Actions

Siri

Video Chat

Via Gmail

Facetime

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FAQ-INSG
Posts: 618
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Question 5: How do I connect to the Internet?

[ Edited ]
  1. Touch the Applications icon.
  2. Touch the Settings App.
    App Screen_settings.jpg
  3. Touch Wi-Fi to make sure “on” is selected.
    4_b-wifi.jpg
  4. Select the Wi-Fi network you would like to connect to and touch the password field, if prompted.
    4_c-wifi-network.jpg4_d-password.jpg
  5. Enter the password, then touch Enter.
  6. Touch Connect. If the connection is successful, a wireless connection icon appears in the lower right corner of the screen.
    4_e-connect.jpg
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FAQ-INSG
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Question 6: What should I do if I still have trouble connecting to Wi-Fi?

  • Check to see if your Wi-Fi router/modem is working properly.
  • Turn off your Wi-Fi, then turn it back on.
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Posts: 618
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Question 7: How do I connect to a Bluetooth device?

  1. Touch the Applications icon.
  2. Touch the Settings App.
  3. Touch Bluetooth to turn it on.
    7_a-turn-on.jpg
  4. Touch NS-13T001 on the right to make it visible to all nearby Bluetooth devices. (Touch again to hide your tablet from other Bluetooth devices.
    7_b-touchai.jpg
  5. Touch an available device to pair.
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FAQ-INSG
Posts: 618
Registered: ‎02-03-2009

Question 8: Are Google and Apple Apps compatible?

  • Google and Apple Apps are not compatible with one another because they are designed for different platforms. In most cases, you can get different versions of the same App, one made for Apple and one made for Google.
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Posts: 618
Registered: ‎02-03-2009

Question 9: How do I download an App?

[ Edited ]
  1. Touch the Applications icon.
  2. Touch the Play Store App.
    9_a-play-store.jpg

  3. Touch the magnifying glass icon in the upper right corner of the screen to search for an App or browse Apps by category. 
    App-install1.jpg

  4. Once you have located the App you would like to download, touch Install.
    App-install2.jpg

  5. Touch Accept & download if you agree to the terms of the App.
  6. The App will be in the Applications menu when it has finished downloading.