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Question 20: I can’t get Wi-Fi working.

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Question 21: I can’t get Bluetooth to work.

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Question 22: I can’t get my e-mail set up.

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Question 23: I can’t find photos I have taken.

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Question 24: When I get into the Camera/Camcorder App, I can’t get out.

[ Edited ]
  • The standard buttons (return, home, multi-task) turn to small gray dots in the lower left corner. Press the far left dot to return to the previous screen or the middle dot to return to the home screen.
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Question 25: My tablet won’t turn on.

[ Edited ]
  • Connect the charger to your tablet and the wall outlet. Check the battery level to make sure it is fully charged.
  • If your tablet is still not working, use a small tool (like a straightened paperclip) to press the RESET button on the back of your tablet while your tablet is plugged into the wall outlet.
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Question 26: The screen froze on my tablet.

  • Connect the charger and check the battery level on the screen. Make sure the battery is fully charged.
  • If your tablet’s battery is fully charged and your tablet is still frozen, use a small tool (like a straightened paperclip) to press the RESET button on the back of your tablet.
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Question 27: Can I open Microsoft Office files and/or PDFs?

[ Edited ]
  • You can purchase and download third party applications to read these types of files.
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Question 28: Why do I need to update firmware?

[ Edited ]
  • Firmware updates may improve performance, provide new features, and fix software problems. You should update your tablet whenever firmware updates are available.
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Question 29: Can I get more information about my tablet?

  • Refer to your User Guide or the Insignia website (www.insigniaproducts.com). Type NS-13T001 in the search box to go to the product page.