06-06-2017 07:55 PM
Hello All , I have 2 of the Insignia's Flex laptops that were working perfectly in everyway .
Windows 10 Updating issues with the Insignia NS-P11W7100.
Then Microsoft updated WIn 10 this last month , when the Insignia P11W7100 updated all of a sudden I had :
1. No WIFI Internet connection!
2. The SPeaker Icon in the lower right bar had a X through the SPeaker!
At this pint in time I tried updating WIN 10 a few times thinking that maybe Microsoft installed the wrong drivers for the ATOM processor?
I use WIFI to connect ot the Internet, so I saw other folks were having the same issue and their fix was to install old Insignaia drivers, so I found the WIFI drivers on line and reinstalled them and got the WIFI to work again!
However I still did not have any sound. So I thought I would wait a week or so to see if Microsoft would correct the Sound Issue.
Nope after a week the updates indicated I was up to date!
So since I was successful updating the WIFI I would try finding the SOUND Drivers. I found the old orignal drivers for the P11W7100 and after the new drivers were insalled the SPEAKER Icon no longer had an X and I thought I had fixed my SOUND issue!
All the drivers in Device manger looked happy!
Then I tested the sound using a YOUTUBE free movie. The speakers started to SCREECH and the sound eminating from the Insignia was very distorted! SO I am pretty sure the spekers are gone! Keep in mind they worked perfectly before the WIN 10 update.
Here is my present Dvice manager:
Microphone Intel SST audio driver (WDM).... Driver 3/1/17 10.0.15063.0
Speaker (Intel SST Audio Device (WDM) .... Driver 3/17/2017 10.0.15063.0
Sound ,video, game controllers .
Intell SST Audio Device (WDM) ......Driver 8/9/2015 ..604.10135.2747.5232
Nuvoton SST Nau88L24 COdec Device....Driver 5/16/2016... 18.104.22.1682
Help this info will help some with the same issues and maybe find a resolution to WIN 10 Updates with this Intel ATOM processor Z8300 CPU 1.44GHz.
06-25-2017 11:17 AM
Those are probably the drivers I seek for my 11.6 Flex tablet that has the same problem. I was able to correct the internet connection problem but still have an issue with the sound. I currnetly have a soundcard dongle connected to my usb for sound but would like to fix the unit! Where can I get the SST and Nuvoton files?
06-30-2017 06:08 PM
It seems like Windows updates have a tendency to kill the WiFi driver if it hasn't been updated on both this year's model and last year's model. I updated to the Creator's Edition. Everything seems to work except the WiFi.
I have an external USB WiFi adapter so I stuck it on there and tried something for the wifi...and it worked.
So here's the solution that I recommend everyone run before running Windows updates (or if they have already run it and have access to an external USB WiFi adapter, plug it in and do this
07-03-2017 10:44 AM
The sad part is this will happen each time you get a new windows 10 build or chose to refresh the current installation, since insignia doesn't provide a proper driver package you'll have to depend on the user who have found working alternatives.