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Registered: ‎07-23-2017

Insignia NS-P10A6100 PASSWORD area not responding

What can I do to unlock an Insignia NS-P10A6100 that is not recognising the keys at all when trying to type in the password.

 

Is my daughters tablet.. She was accessing it yesterday fine. Today it is not recognising the keys being types. Like the screen is not responding to the touches.

 

I am able to pull the Settings screen dwon from the top but when i try to click pn anything it takes us to the password screen. and that screen soes not recognise anything

 

I have tried everything to include reseting with a pin.

 

Was trying to get to factory reset but power up and volume up keys do not bring me there

 

Any help would be appreaciated.