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Newbie
Posts: 2
Registered: ‎12-26-2017

Insignia NS-P11A8100 keyboard will not connect

We got our son an Insignia NS-P11A8100 11.6 tablet and the keyboard will not connect. I have tried pairing it with Bluetooth but I get nothing. It hasn’t worked since it came out of the box. Is there something I am doing wrong or something else I can try? Very frustrating!
Contributor
Posts: 27
Registered: ‎04-19-2017

Re: Insignia NS-P11A8100 keyboard will not connect

Check to make sure that the keyboard and tablet are running compatible with each other. Different versions of Bluetooth may not play nicely with each other.  Smiley Frustrated

Contributor
Posts: 27
Registered: ‎04-19-2017

Re: Insignia NS-P11A8100 keyboard will not connect

My prior post should have said to check to make sure that the keyboard and tablet are running compatable versions of Bluetooth.* (Best Buy might want to get an editing feature added to this site).  Smiley Sad

Contributor
Posts: 27
Registered: ‎04-19-2017

Re: Insignia NS-P11A8100 keyboard will not connect

I'm batting 0 for 0 today. Smiley Sad

 

If this is the supplied keyboard that you are having problems getting the tablet to recognize, I would take the unit to a Best Buy and have them check it out. It is possible that either the keyboard or the tablet is defective.

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Newbie
Posts: 2
Registered: ‎12-26-2017

Re: Insignia NS-P11A8100 keyboard will not connect

It was sold together as one unit. Looks like I’ll probably end up just returning it.