Posts: 1
Registered: ‎08-08-2017

Insignia P11W7100 won't see my WiFi connection anymore


Since the Win10 update last week my tablet won't see my WiFi connection anymore and I can't connect to the internet or my home network.

I've read few threads on this forum but found no solution.

The error I have is : "Not connected - no connection available"

In device manager, under network adapter, I see:

"Bluetooth device (Personal Area Network)" and

"Bluetooth device (RFComm Protocol TDI)" followed by various WAN Miniport drivers.

In Properties, this device is working properly???

The driver date et version are: 2006-06-21 and 10.0.15063.0 and I didn't found any newer driver.

One time, I saw a Intel Wireless AC-3165 adapter in my network adaptor list, but it disapears almost immediately leaving only the Bluetooth device, I downloaded the latest driver (19.71.0) for this adapter anyway but that did nothing.

Anyone have suggestions because I don't know what to check or to do next.

Thanks for any help