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Newbie
tylerbull1
Posts: 1
Registered: ‎12-11-2012

My Flex won't turn on.

No there is no battery indicator. 

Yes I have hit the reset button.

 

I hold power button and all I get is 2 thuds and nothing happens. 

 

It has been charging over 2 hours

Insignia Product Specialist
Tom-INSG
Posts: 578
Registered: ‎03-22-2011

Re: My Flex won't turn on.

Hello tylerbull1,

Sorry for the delay in my response, is this issue still occuring? If so, when you used the reset button was the tablet plugged into the charger?

Regards,
Tom
Insignia™ Support

Insignia Product Engineer
Roger-INSG
Posts: 222
Registered: ‎05-28-2009

Re: My Flex won't turn on.

Hello tylerbull1,

 

     There is a small number of Flex Tablets that will discharge to a level where the microcontroller that governs the charging circuit will not turn on limiting the device to a trickle charge.  If after 8 hours of trickle charge and then hitting the reset button for 5 seconds while plugged in your device still does not turn on you will probably have to return the device.

Newbie
Jaeaey58
Posts: 1
Registered: ‎02-18-2013

Re: My Flex won't turn on.

I had about the same problem.... mine froze on me (screen on), so i let it sit. hopefully draining the battery. i looked at it at a later time (screen was off). so i thought it was dead. and quite literally just now it turned on, battery indicator looks dead, but its on. so idk what happened.

Newbie
BrettJohnston
Posts: 1
Registered: ‎11-11-2014

Re: My Flex won't turn on.

I don't know if this will help you or not but this might help others...I have my Flex 10.1 in a case that almost covers the power button. I have tapped and tapped the power button over and over and it would not turn on...so I took my tablet out of the case and tapped the power button again...still nothing. Instead of tapping, I pushed the power button down "firmly" and held it, it finally came on. I'm guessing my power button isn't responsive like I thought...if those are the right words to say. :smileytongue: If this isn't the problem, hopefully you can figure out what's going on with your tablet soon!