07-17-2017 10:25 AM
07-17-2017 03:31 PM
Thanks but the method presented is predicated on one having a device (known or unknown) in device magr. The update wiped out whatever driver was there. If there was a listing in Device Mgr I'd be set as I could probably deal with it from there but, No WIFI driver in Device Mgr. Thanks.
07-18-2017 03:11 PM
Do you see any unknown devices in the device manager, it won't display what kind of device it is, unless of course the only driver that is missing is the wifi driver. Googling the device descriptor can identify the device for you before ownloading the correct drivers for it.
07-18-2017 03:17 PM
Nothing shown in Device Mgr. I started another thread to document my specific problem. I reverted back to Anniversary Edition and noted the WIFI driver (Intel AC- 3165). When I get some time I will re-upgrade to Creators Update and go from there. This needs to be solved because the Fall Creators Update will be here before you know it.
07-18-2017 03:51 PM
this should be the right drivers you are looking for if im not mistaken. If the wifi drivers were the only thing not working in your upgraded build, I would put these on a usb drive and install them on the creators update.
08-09-2017 09:16 AM
I recently purchased the Insignia 11.6 and had the same issues with loss of wifi capabilty after the windows update. I found a solution that was pretty simple but required my being able to hardwire the device to my router. I fortunately had purchased an inexpensive cat5 to USB adapter, since the device has USB ports on the keyboard. Simply plugged the adapter in, got access to the internet, went to the device, selected the option to find and updated driver and within 5 minutes the wifi driver was installed and wifi was functional. Just another approach that turned out to be a very simple solution, just needed the adapter.
08-29-2017 12:49 PM
Thank you all for your helpful support shown in this thread. I have managed to recover the audio and wifi functionalities thanks to it.
What I am missing now is the keyboard and touchpad, none of them work. I have checked that the hardware connection is clean. The fact I believe my issue may have to do with the drivers is that my device manager does not recognize any "mouse and other pointing devices tab" even after scanning.
If the driver I should install is listed here please let me know which one so that I can reinstall it.