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Newbie
Posts: 2
Registered: ‎06-01-2018
Accepted Solution

NS-P11W7100 Windows Tablet - Keyboard issues

Hello!  I have the Insignia 11.6" Flex Windows tablet (NS-P11W7100).  When using the detachable keyboard, the cursor jumps around as I am typing.   In mid sentence, it will jump to another part of the screen, usually into the middle of something else I've already typed.

 

Is this a hardware or firmware bug?  Is there a driver update for this issue?

Regular Contributor
Posts: 81
Registered: ‎04-19-2017

Re: NS-P11W7100 Windows Tablet - Keyboard issues

I don't think that it is a bug. I run into this often with my Suface 3 and Surface Laptop. It has to do with the sensitivity of the trackpad. Reducing the trackpad's sensitivity, or, disabling it altogether should help. If I disable the trackpad on my units, the problem goes away. Reducing sensitivity helps, but, errant touches by wrists can cause the cursor to move.

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Newbie
Posts: 2
Registered: ‎06-01-2018

Re: NS-P11W7100 Windows Tablet - Keyboard issues

YEAH!!!!!!   Thank you so much!   I never use a track pad, and use either a USB or external BT mouse.  I completely disable the trackpad and now I can type a sentence without the cursor jumping around the screen! 

 

That has resolved this problem!