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Newbie
Posts: 1
Registered: ‎01-08-2018

Optical Mouse NS-PNM5113 double-clicking

Hello! I've been using the wired mouse model # NS-PNM5113 for about a month. The last week or so, just clicking once on the mouse will sometimes cause a double-click - so if I'm clicking on the border of a window, for example, it will minimize that window, rather than just putting that window up front. I'm on a mac mini, using El Capitan 10.11.5.

 

I'm using a mouse pad, which is clean and level.

 

Any tips to keep this from happening, or should we return the mouse?

 

Thanks!

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Insignia Support
Posts: 5,083
Registered: ‎03-20-2009

Re: Optical Mouse NS-PNM5113 double-clicking

Hello carenkh,

 

Welcome to Community@Insignia!

 

Given what you've described, I recommend returning your mouse to the retailer for an exchange or options under the factory warranty.

 

Regards,

John

Insignia Support

John
Insignia Support