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Newbie
Posts: 1
Registered: ‎09-27-2015

Replacement for Insignia Wireless Mouse

Hello! I recently bought an Insignia Wireless Mouse at Best Buy but I lost the USB receiver for it. I need a replacement because I don't feel like getting a whole new mouse so I was wondering if anyone had an idea where I could find a replacement for it or what I can do to get a replacement. Thanks in advance!
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Replacement for Insignia Wireless Mouse

Hello BatFreakingMan,

Welcome to Community@ Insignia™!

Wireless mouses come paired to one USB dongle from the factory. They cannot be paired to any other USB dongle. Unfortunately, If the original dongle has been misplaced there is not a replacement that will work with it. 


Regards,
Ryan
Insignia™ Support

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Newbie
Posts: 1
Registered: ‎08-06-2017

Re: Replacement for Insignia Wireless Mouse

Just a follow-up question;

If we still have the USB nub, but it's stopped working, is it possible to repair or send in for replacement?

Would be a shame if these devices are so disposably engineered...

Cheers!