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Newbie
Stampg85
Posts: 4
Registered: 12-03-2011

Sound bar error

        Insignia™ USB Sound Bar        

        Model: NS-NBBAR      

     I am recieving an error for this device in my device manager. error reads as "This device cannot start. (Code 10)".

I have uninstalled and then reinstalled the drivers. Any ideas?

Insignia Product Specialist
Zac-INSG
Posts: 1,301
Registered: 03-22-2011

Re: Sound bar error

Hello Stampg85,

 

Unfortunately it appears that your sound bar is experiencing a hardware issue. I would suggest that you try plugging it into a different computer to verify that is not functioning properly and also to rule out that it is not an issue with the original computer. I would then suggest taking the sound bar, along with the receipt, to the place of purchase to obtain service. The NS-NBBAR has a 1 year warranty from the date of purchase.

Regards,
Zac
Insignia™ Support
Newbie
Stampg85
Posts: 4
Registered: 12-03-2011

Re: Sound bar error

Thankyou Zak

Newbie
Stampg85
Posts: 4
Registered: 12-03-2011

Re: Sound bar error

Zac, i tried the sound bar on another computer and everything worked fine with the device. So it would seem that my laptop would be the issue. Any ideas on this?

Newbie
Stampg85
Posts: 4
Registered: 12-03-2011

Re: Sound bar error

Well I guess I did something right. Problem has been resolved.