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Newbie
MusicLover
Posts: 1
Registered: 09-24-2011

Speakers work, but no sound comes out.

My speakers were just working last week and suddenly they stopped working. I checked to make sure that all the plugs were working and were in the right place and it's fine. I also checked the audio on the computer and the sound plays through the speakers. But when I try to play music from youtube, Pandora, or even windows media player, no sound comes out and it says that the song is playing. Please help!

Insignia Support
John-INSG
Posts: 3,668
Registered: 03-20-2009

Re: Speakers work, but no sound comes out.

Hello MusicLover,

Welcome to Community@Insignia™!

We'll be happy to look into this concern if you'll please reply with your product model number!

Regards,
John
Insignia™ Support

Newbie
mermaid297
Posts: 1
Registered: 10-12-2011

Re: Speakers work, but no sound comes out.

My Insignia speakers are not working, the blue little light lights up but no sound comes out. I tried checking everything to make sure everything is hooked up correctly and it is. What can I do. I've only had them for about 1.5 years.

Insignia Support
John-INSG
Posts: 3,668
Registered: 03-20-2009

Re: Speakers work, but no sound comes out.

Hello mermaid297,

Welcome to Community@Insignia™!

We'll be happy to look into this concern if you'll please reply with your product model number! In addition, what is the brand and model of your computer and what version of the OS are you running? The more details you can provide, the better we can answer your question.

Regards,
John
Insignia™ Support