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Newbie
Posts: 1
Registered: ‎11-26-2017
Accepted Solution

flex factory reset won't work.

factory reset won't work on my 6100. I go through the upper keyboard/power switch reset and it goes to my name on a "reset this PC" page and will not respond any further. what gives? it's a new one, I only got ti yesterday

 

Insignia Support
Posts: 4,863
Registered: ‎03-20-2009

Re: flex factory reset won't work.

Hello vegasrandall,

 

Welcome to Community@Insignia!

 

If the problem persists, since you just purchased the product, I would recommend pursuing an exchange through the retailer.

 

Regards,

John

Insignia Support