DVD and Blu-ray Players FAQs

[Insignia-Admin]

My player is stuck on Netflix’s Instant Queue. I am unable to navigate Netflix but I am able to exit the Netflix application.

• Depending on the speed of your Internet connection, it may take awhile for Netflix to load.
• Make sure you have movies added to your Netflix Instant Queue.
• Make sure you are using your player’s remote and the arrow keys to navigate Netflix.
• If you continue to experience issues, please contact Netflix.

[Insignia-Admin]

I have setup parental controls on my player but I am still able to watch any movie from Netflix.

• Your player’s parental controls will not block movies from Netflix. You must use your computer to login to Netflix to adjust your parental control ratings in your Netflix account.