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Insignia DVD Player (NS-D150A13 & NS-D160A14) FAQ (13-0570)

[ Edited ]

Setup

Question 1: How do I connect the DVD player to my TV?

Question 2: What kind of cables do I need to connect to my TV?

Question 3: How do I connect a DVD player to a TV with component video and analog audio cables?

Question 4: How do I connect a DVD player to a TV with composite video and analog audio cables?

Question 5: How do I connect a DVD player to a TV with component video and digital coaxial audio cab...

Question 6: How do I connect a DVD player to a TV with composite video and digital coaxial audio cab...

 

Usage

Question 7: What should I do if a DVD or CD will not work in my DVD player?

Question 8: What should I do if there is no video or poor video quality?

Question 9: What should I do if there is no sound or poor sound quality?

Question 10: Why does my DVD lose its place when I pause?

Question 11: What should I do if my disc pauses, skips, or freezes?

 

Remote control

Question 12: Can I purchase a new remote control for my DVD player?

Question 13: Can I connect a universal remote control to my DVD player?

Question 14: What should I do if my remote control is not working correctly?

Question 15: How do I change the remote control batteries?

Question 16: Can I access settings without a remote control?

 

General

Question 17: How do I tell which DVD player model I have?

Question 18: Which kinds of discs are compatible with my DVD player?

Question 19: How do I reset my DVD player to factory defaults?

Question 20: Where can I get more information about my DVD player?

Question 21: Where can I find more information about my warranty?

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Question 1: How do I connect the DVD player to my TV?

[ Edited ]
  • See Question 2 to select your cables and find your connection instructions.
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Question 2: What kind of cables do I need to connect to my TV?

[ Edited ]

Note: Cables are not included with the DVD player. Some cables may contain both video and audio connectors in the same cord.

 

Select video and audio cables from this table:

 

OptionVideo CableAudio CableInstructions
A

Componenet video cable

 Component-cable-connectors.jpg

(Best video quality)

Analog (AV) audio cable

Analog-audio-connectors.jpg

See Question 3 for connection instructions.
B

Composite (AV) video cable

 Composite-cable-connectors.jpg

(Good video quality)

Analog (AV) audio cable

Analog-audio-connectors.jpg

See Question 4 for connection instructions.
C

Component video cable

 Component-cable-connectors.jpg

(Best video quality)

Digital coaxial audio cable

Optical-coaxial-connectors.jpg

See Question 5 for connection instructions.
D

Composite (AV) video cable

 Composite-cable-connectors.jpg

(Good video quality)

Digital coaxial audio cable

Optical-coaxial-connectors.jpg

See Question 6 for connection instructions.
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Question 3: How do I connect a DVD player to a TV with component video and analog audio cables?

[ Edited ]

Use these instructions if you selected Option “A” in Question 2. See Question 17 to determine your DVD player model.

 

  1. Unplug your DVD player and TV power cords.
  2. Connect a component video cable (not included) from the COMPONENT VIDEO OUT jacks on the back of your DVD player to the Component Video In jacks on the back of your TV.
  3. Connect an analog audio (AV) cable (not included) from the AUDIO OUT jacks on the back of your DVD player to the analog Audio In jacks on your TV.
  4. Plug your DVD player and TV power cords into a power outlet.

 Connection-option-A.jpg

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Question 4: How do I connect a DVD player to a TV with composite video and analog audio cables?

[ Edited ]

Use these instructions if you selected Option “B” in Question 2. See Question 17 to determine your DVD player model.

 

  1. Unplug your DVD player and TV power cords.
  2. Connect a composite video (AV) cable (not included) from the VIDEO OUT jack on the back of your DVD player to the Video In jack on the back of your TV.
  3. Connect an analog audio (AV) cable (not included) from the AUDIO OUT jacks on the back of your DVD player to the analog Audio In jacks on your TV.
  4. Plug your DVD player and TV power cords into a power outlet.

 Connection-option-B.jpg

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Question 5: How do I connect a DVD player to a TV with component video and digital coaxial audio cables?

[ Edited ]

Use these instructions if you selected Option “C” in Question 2. See Question 17 to determine your DVD player model.

 

  1. Unplug your DVD player and TV power cords.
  2. Connect a component video cable (not included) from the COMPONENT VIDEO OUT jacks on the back of your DVD player to the Component Video In jacks on the back of your TV.
  3. Connect a digital coaxial audio cable (not included) from the DIGITAL COAXIAL jack on the back of your DVD player to the digital coaxial Audio In jack on the back of your TV.
  4. Plug your DVD player and TV power cords into a power outlet.

Connection-option-C.jpg

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Question 6: How do I connect a DVD player to a TV with composite video and digital coaxial audio cables?

[ Edited ]

Use these instructions if you selected Option “D” in Question 2. See Question 17 to determine your DVD player model.

 

  1. Unplug your DVD player and TV power cords.
  2. Connect a composite video (AV) cable (not included) from the VIDEO OUT jack on the back of your DVD player to the Video In jack on the back of your TV.
  3. Connect a digital coaxial audio cable (not included) from the DIGITAL COAXIAL jack on the back of your DVD player to the digital coaxial Audio In jack on the back of your TV.
  4. Plug your DVD player and TV power cords into a power outlet.

 

Connection-option-D.jpg

 

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Question 7: What should I do if a DVD or CD will not work in my DVD player?

[ Edited ]
  • Make sure that the disc is not dirty or scratched.
  • Make sure that the disc label is facing up.
  • Your disc may not be compatible with your DVD player. See Question 18 for compatibility information.
  • Reset your DVD player. See Question 19 for instructions.
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Question 8: What should I do if there is no video or poor video quality?

[ Edited ]
  • Make sure that the DVD player is connected to your TV correctly.
  • Make sure that your video cable connections are secure.
  • Make sure that the TV is turned on and that you have selected the correct input (source) on your TV.
  • This DVD player is standard definition with a maximum video resolution of 480p. You will not be able to view videos in high definition.
  • If you are using a composite video connection, consider switching to a component video connection for better quality video. See Question 3 or Question 5 for connection instructions.
  • Make sure that the disc is not dirty or scratched.
  • Your DVD player may have gone into standby mode. Press Power-Symbol.jpg (Standby/On) on the front of your DVD player to resume.
  • Turn off your DVD player, wait 10 seconds, then turn it back on.
  • Try playing a different disc. If the issue is fixed, the problem may be with your original disc.
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Question 9: What should I do if there is no sound or poor sound quality?

  • Make sure that your disc is not dirty or scratched.
  • Make sure that the DVD player is connected to your TV correctly.
  • Make sure that your audio cable connections are secure.
  • Make sure that your TV is turned on and that you have selected the correct input (source) on your TV.
  • Make sure that the volume on your TV is not muted and is turned up.
  • Your DVD player may have gone into standby mode. Press Power-Symbol.jpg (Standby/On) on the front of your DVD player to resume.