GPS FAQs

[Insignia-Admin]

• Plug-in your GPS and press the reset button on the bottom of your GPS. Make sure your power adapter is plugged in fully to the USB charging port and your cigarette lighter socket (12-24V DC accessory socket).
• Make sure your SD Card is inserted correctly.
• If this does not work, try using a different power source to charge the battery.
• Plug the GPS in and let it charge for at least an hour before pressing the reset button on the bottom of your GPS and turning it on.
• If the GPS still does not work after trying these procedures, return the GPS to Best Buy to have it tested.

[Insignia-Admin]

• It can take up to 5 minutes to connect with a satellite.
• The satellite reception may be blocked by tall buildings or a metal enclosure.
• Make sure the GPS is located in an open area with a clear view of the sky.
  • Static or other external interference may cause the GPS to malfunction.
  • Press the reset button on the bottom of the GPS.

[Insignia-Admin]

• The GPS syncs with the satellites to display the correct time.
• Make sure your Time Zone is set correctly.

1. From the Settings menu, touch Time. The Time screen opens.
2. You can set one of the following:

• Format – 12 hour clock or 24 hour clock
• Zone – Time zone, listed alphabetically
• Daylight Savings – Auto, On, or Off

1. Touch an option. A secondary screen opens that provides the available choices.
2. Touch the button to make your selection, then touch any button at the bottom of the screen to exit this screen and save your changes.

[Insignia-Admin]

• The GPS may still be processing and updating the map, wait a few minutes.
• The road may be just off the screen. Adjust the screen by zooming out.
• To zoom out, touch the – (minus sign) button on the right side of the Map view.

[Insignia-Admin]

• Your GPS unit contains an integrated GSM cell phone.
• This may interfere with other devices in your car.
• This GPS device has passed all required FCC and cellular certifications.

[Insignia-Admin]

• Please bring your GPS to the Best Buy where you purchased it so it can be evaluated.

[Insignia-Admin]

• The SD card comes pre-installed in the GPS unit. Check to see if it is installed in the GPS.
• If your card is not already installed in the GPS, please bring it back to Best Buy.

[Insignia-Admin]

• Options may need to be touched more than once to make the selection.

[Insignia-Admin]

• You must have an active connected services subscription on your device.
• The subscription can be bought on your device or on https://renew.insigniagps.com/index.do. Many subscription options are available including a few days or an entire year.

OR

1. Touch Net Apps on the Main menu. The Net Apps menu opens.
2. When your subscription expires, a message appears asking you if you would like to review subscription pricing options. Follow the on-screen instructions.

[Insignia-Admin]

• You can check the status of your connection by completing the following steps.

1. Open the Main menu, then touch the Settings button. The Settings menu opens.
2. Touch the down arrow to display more settings.
3. Touch Status. The Status screen opens. The Connected Services list will list the applications you are currently connected to.