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Newbie
Posts: 1
Registered: ‎12-21-2015

Re: Bluetooth not working on my Soundbar!

I did that and now I can't even find it ):
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Bluetooth not working on my Soundbar!

Hello Hasselmania,

Welcome to Community@ Insignia™!

Can you provide the model number for your product? It will start with NS-.

 

What issue are you having? What devices are involved?

Regards,
Ryan
Insignia™ Support

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Newbie
Posts: 1
Registered: ‎09-10-2017

Re: Bluetooth not working on my Soundbar!

A friend of mine gave me the headphones, but nothing else, now I can pair it with my phone but it is saying I need a code for it. Can I reset it?
Visitor
Posts: 3
Registered: ‎12-07-2017

Re: Bluetooth not working on my Soundbar!

 

Colleagues:

 

I too have an NS-SB314 Soundbar and it worked perfectly for over two years.  Today, it stopped pairing and I could not pair it to my iPhone 6s.  The blue light comes on, blinks once and goes solid.  I have deleted the NS-SB314 profile from my iPhone 6s and turned-off all of the other bluetooth devices in our apartment.  The NS-SB314 will not pair with any of my devices, and it will not even show-up on my iPhone 6s.  Apparently, it paired to another device belonging to one of our neighbors in our apartment complex.  Removing the NS-SB314 from its current location is not possible.

 

If I unplug the NS-SB314, and leave it unplugged, how long before all of its exisiting pairing profiles would be deleted?  

 

If I engineered a deliverable for my clents without including a "Reset" option to clear all of the settings and connections, I would be lucky if I "just-got-fired" ... :-)

 

Regards ...

 

Visitor
Posts: 3
Registered: ‎12-07-2017

Re: Bluetooth not working on my Soundbar!

 

Colleagues:

 

Update ... When I turn-on my RCA LED LCD 40 Television, it plays sound through the normal NS-SB314 input #2 AUX IN.  However, when I switch to the NS-SB314 Bluetooth input the TV sound continues to play through the NS-SB314.  It normally goes silent and I can connect with one of my Bluetooth devices (I.e. iPhone 6s) .... Very strange ...

Visitor
Posts: 3
Registered: ‎12-07-2017

Re: Bluetooth not working on my Soundbar!

 

P.S. The RCA LED LCD 40 Television does not have any Bluetooth capability ....