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Newbie
dorenbos
Posts: 2
Registered: 06-08-2009

HD Radio NS-HD2114 Loses ability to tune HD until unplugged for several hours

My HD radio can normal get several HD channels, for instance, 90.1 1,2,3 90.9 1, 91.5 1 94.7 1,2  After being in use for a long time, say a month or more it will lose the ability to receive any HD although it receives analog.  Unplugging the radio for several hours restores the HD tuning!  Anyone else seeing this and is there any fix?
Insignia Support
John-INSG
Posts: 3,668
Registered: 03-20-2009

Re: HD Radio NS-HD2114 Loses ability to tune HD until unplugged for several hours

Hello dorenbos,

 

Welcome to the forums!  I consulted our technical team about the issue and they believe that if the unit is in continuous use for long periods (like the month timeframe that you describe), the unit may be overheating.  Allowing the unit to cool for several hours restores the lost functionality.  The other possibility of problems is with the HD decoder.  If the fault lies there, service would be required.

 

I hope this helps!

 

Sincerely,
John
Insignia™ Support