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Newbie
Posts: 1
Registered: ‎12-21-2017

HSB318 soundbar 2.9 remote code

I just bought and installed this sound bar, and love it. But I can’t seem to get my Spectrum remote to control it. Spectrum offers 1 possible code - 589. It doesn’t work. I really don’t want to use 2 remotes. Does anyone have a code that works for this soundbar?
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Insignia Support
Posts: 4,953
Registered: ‎03-20-2009

Re: HSB318 soundbar 2.9 remote code

Hello Emcc,

 

Welcome to Community@Insignia!

 

Regrettably, not all universal remote controls are compatible with every product. If the code you were provided does not work, I recommend contacting your cable provider for further assistance and to request that Insignia codes be included in the remote controls they provide.

 

Regards,

John

Insignia Support