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Newbie
Posts: 4
Registered: ‎05-18-2018

Insignia Voice Smart (?) Speaker upgraded for a few hours

I have a couple of the Insignia Google Assistant speakers and a Google Home, and this past Saturday (5/26) the Insignias actually responded to routines. I have a simple 2 action routine set up and every day or so I would try it to see what would happen. Well, Saturday they responded a couple of times and even responded to other routines. Then Sunday they lost the Smart and stopped responding, and nothing today. What's.up with that? So now I know that the speakers have the ability for routines, and it appears that Insignia is not allowing it to be a permanent feature.

Newbie
Posts: 5
Registered: ‎05-15-2018

Re: Insignia Voice Smart (?) Speaker upgraded for a few hours

Try running routines again. Mine just started working today out of the blue. Hopefully Insignia will tell us if this is a permanent upgrade. Note my firmware version didn't change.
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Insignia Support
Posts: 5,083
Registered: ‎03-20-2009

Re: Insignia Voice Smart (?) Speaker upgraded for a few hours

Hello AJ49,

 

We've passed your query along to our product specialists. As soon as we have more news to share, we'll reply again to your message. In the interim, I regret we must impose upon your patience.

 

Regards,
John
Insignia Support

John
Insignia Support