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Newbie
Posts: 3
Registered: ‎05-10-2018

Insignia home speaker won't update

I have the large and small insignia home speaker, and both are at certain number 1.28.xxxxxx while the current Google home version is 1.31.xxxxxx. Is insignia responsible for pushing the update to these devices? Do they plan to update them soon?
Insignia Support
Posts: 5,111
Registered: ‎03-20-2009

Re: Insignia home speaker won't update

Hello Spyders03,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with your product model number.

 

Regards,

John

Insignia Support

John
Insignia Support
Newbie
Posts: 3
Registered: ‎05-10-2018

Re: Insignia home speaker won't update

NS-CSPGASP2 and NSCSPGASP
Insignia Support
Posts: 5,111
Registered: ‎03-20-2009

Re: Insignia home speaker won't update

Hello Spyders03,

 

Thank you for sharing the needed information.

 

I have shared your concern with our product specialists and as soon as I have new information, I will reply again. Your patience in the interim is appreciated.

 

Regards,
John
Insignia Support
 

John
Insignia Support
Newbie
Posts: 3
Registered: ‎05-10-2018

Re: Insignia home speaker won't update

Thank you John, I really appreciate it
Newbie
Posts: 1
Registered: ‎07-16-2018

Re: Insignia home speaker won't update

Any update on this John? I'm also very interrested in knowing how features are pushed out to these devices. A store associate told me it would recieve updates from Google, so I'd be a bit dissapointed if Insignia was in fact responsible for all updates unless they were commited to keeping up.