05-10-2018 08:45 AM
05-11-2018 08:31 AM
Welcome to Community@Insignia!
I'll be happy to look into this for you if you will please reply with your product model number.
05-11-2018 09:16 AM
Thank you for sharing the needed information.
I have shared your concern with our product specialists and as soon as I have new information, I will reply again. Your patience in the interim is appreciated.