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Visitor
Posts: 2
Registered: ‎11-25-2017

NS-R5101AHD HDMI ISSUE

I recently hooked up an android tv box to my receiver.  I had to use the game HDMI3 port.  I have a Roku in cbl/sat and my blue ray in the blue ray port.  If I am using the blue ray or Roku with the receiver on, then turn the receiver off, in a couple seconds the receiver turns back on and selects the game port. 

 

Any ideas how to fix this?

Insignia Support
Posts: 4,863
Registered: ‎03-20-2009

Re: NS-R5101AHD HDMI ISSUE

Hello dclovell,

 

Welcome to Community@Insignia!

 

Have you tried connecting your Android TV box to another HDMI port? If so, have you had the same result?

 

Regards,

John

Insignia Support

Visitor
Posts: 2
Registered: ‎11-25-2017

Re: NS-R5101AHD HDMI ISSUE

Hi John,

 

Yes I have and I get the same result.

 

 

Insignia Support
Posts: 4,863
Registered: ‎03-20-2009

Re: NS-R5101AHD HDMI ISSUE

Hello dclovell, 

 

Thanks for letting me know

 

For this issue, I recommend contacting Insignia Support at 877-467-4289 for assistance with more advanced troubleshooting.

 

Regards,

John

Insignia Support