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BUFFY33604
Posts: 1
Registered: 07-25-2010

NS-SBAR-A FEEDBACK

CONNECTED THE SOUNDBAR TO MY CHRISTMAS PRESENT A 32 " EMERSON. UPON CONNECTING I RECEIVED BUZZING, HUMMING AND LATINO MUSIC. AT THIS POINT I CHANGED CHANNELS THINKING I WAS TUNED TO A SPANISH STATION. I THOUGHT THE ROCKETFISH FEATURE WAS ON BUT REMEMBERED I DON'T HAVE ANY DEVICES WITH THAT FEATURE. AFTER CHANGING THE RCA CONNECTION WITH DIFFERENT CABLES I WAS STILL UNABLE TO CORRECT THE PROBLEM.. READ THAT THE POWER SUPPLY COULD BE CAUSING THIS PROBLEM, THE ONLY PROBLEM IS I BROUGHT THIS UNIT FROM A 3RD PARTY VENDER (EBAY).. HOW CAN I REPLACE THE POWER SUPPLY.. YOUR HELP IS NEEDED..

Insignia Support
John-INSG
Posts: 3,668
Registered: 03-20-2009

Re: NS-SBAR-A FEEDBACK

Hello BUFFY33604,

Welcome to Community@Insignia™!

This model was not affected by the power supply issue.

 

Unfortunately, warranty support is not available for products not purchased through an authorized reseller (e.g., Best Buy, Future Shop). I recommend contacting the eBay seller for return options.

Regards,
John
Insignia™ Support