12-23-2016 01:43 PM
I recently purchased NS-SB316 sound bar. I have a powered subwoofer that I hooked up to it ,but I'm getting zero sound out of the woofer. The woofer works fine with my set-up in my living room. I also took the bar back to where I bought it and had them test it with a powered woofer and it worked. The bar is currently running through my Comcast cable box for sound.
Please help as this driving me crazy.
07-17-2017 09:27 PM
Reviving this post because I am having the same issue. I have powered subwoofers in both the living room and family room, which both work flawlessly with my Pioneer receiver, but not with my NS-SB316 soundbar. I am am just barely getting sound out of my 12" sub with the gain turned all the way up. Is it the signal coming from the TV? It's a Samsung 55" and I am using the optical connection. Any help is appreciated.